Deliver instant, 24/7 guest support without lifting a finger
Five-Star Service,Zero Effort.
Unify your team, automate guest requests, and deliver flawless service with Aura's central nervous system for your hotel or restaurant.
Exceptional guest experience is born from seamless operations. But disconnected teams and manual processes lead to delays, mistakes, and frustrated guests. The Aura GuestCare Suite unifies all your guest interactions and internal tasks into a single, intelligent platform. It's the AI-powered hub that ensures every request is handled instantly and every team member is perfectly in sync
How the Aura GuestCare Suite Elevates Your Service
Every Guest Question, Answered Instantly
Our AI Concierge works across your website, WhatsApp, SMS, and social media to provide instant, 24/7 support. From booking a table at your restaurant to requesting more towels or asking for the Wi-Fi password, the AI handles over 80% of routine inquiries, delighting guests with immediate, helpful responses in over 100 languages
From Guest Request to Completed Task, Seamlessly
This is where the magic happens. When a guest messages “My sink is blocked, “ Aura doesn't just understand the problem—it acts. It automatically creates a high-priority task, assigns it to the Maintenance department, and notifies the team. Once the task is marked complete, Aura even sends a confirmation message back to the gues
Eliminate communication breakdowns and ensure no request is ever missed.
One Team, One View Content
Give your entire team—from the front desk to housekeeping to the kitchen—a single, real-time view of all guest activity and internal tasks. The central dashboard ensures everyone knows what needs to be done, who is doing it, and when it's complete. No more chaotic radio chatter or missed notes.
Drastically improve internal communication and team efficiency.
15%
with instant responses and zero friction service
50%
fewer manual tasks through AI-driven automation
5 Star
review rates from delighted guests
See Aura in Action
See how HuemanAI can transform your operations and create unforgettable guest experiences. Schedule a personalized demo with our hospitality AI experts today.
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