AI Voice Agent Pricing for Hotels & Restaurants
Transform your property from staff operational burden into an automated revenue engine. Driven by our hero Omnichannel AI Agent, Hueman AI deflects routine inquiries, automates direct bookings 24/7, and maximizes RevPAR.
Platform Pricing Designed for Hospitality ROI
These tiers represent the foundation of the Hueman AI platform. The Omnichannel AI Agent is our hero product across all tiers, scaling capabilities as your property grows.
Starter
The Digital Communication Assistance
Designed for boutique hotels, independent venues, or properties looking to deflect routine inquiries.
Starts from £299/mo (excl. custom PMS/ERP integrations)
Digitizing the front desk and centralizing basic inquiries to reduce staff burden.
Text-Only Omnichannel Agent
Handles routine FAQs (check-in/out times, parking, basic amenity details) across SMS and web chat. Routes complex queries to human staff.
Standard CRM and basic interaction metrics.
Capabilities Included:
- Text-Only Omnichannel AI Agent (SMS & Web Chat)
- Automated Front Desk FAQ Deflection
- Smart Escalation to Human Staff
- Standard CRM & Contact Management
- Basic Interaction Metrics & Sentiment Logs
- Multi-language Text Chat Support
- Standard Web Chat Widget Customization
Growth
Capturing the Guest Journey
For scaling properties and resorts wanting to drive direct bookings and personalize stays.
Custom tailored based on room key volume & channels
Automating bookings, handling complex requests, and centralizing guest data across the property.
Voice + Text AI Agent
The Omnichannel Agent is fully unlocked to capture reservations, handle room service orders, and answer complex questions 24/7 without human intervention.
360-Degree Guest Profile (stay history, cross-property preferences, basic revenue analytics, automated follow-ups).
Capabilities Included:
- Everything in Starter, plus:
- Voice + Text AI Agent (Inbound & Outbound Phone Calls)
- 24/7 Automated Direct Bookings & Reservation Engine
- 360-Degree Guest Profile Centralization
- Cross-Property Preferences & Stay History Tracking
- Automated Guest Follow-ups & Pre-arrival SMS/Email
- Basic Revenue Analytics & Call Conversion Dashboard
- Standard PMS/ERP System Connectivity
Premium
Maximizing RevPAR & LTV
Built for established hospitality groups leaning heavily into proactive engagement and marketing.
Scales with active guest volume and outbound campaigns
Turning data into predictable revenue and proactive, seamless experiences.
Proactive Omnichannel Agent
The AI initiates contact—reaching out for pre-arrival upsells (spa, dining reservations), no-show recovery, and mid-stay sentiment checks via SMS/WhatsApp.
AI-driven cross-channel marketing campaigns. Predictive occupancy forecasting and advanced sentiment analytics.
Capabilities Included:
- Everything in Growth, plus:
- Proactive Omnichannel AI Outbound (SMS & WhatsApp)
- Pre-Arrival Upselling Engine (Spa, Dining, Room Upgrades)
- Automated No-Show Recovery & Last-Minute Re-booking
- Mid-Stay Guest Sentiment & Instant Issue Resolution
- AI-Driven Cross-Channel Marketing Campaigns
- Predictive Occupancy & Guest LTV Forecasting
- Advanced Sentiment & Operations Analytics
Enterprise
The AI-Native Hospitality OS
For multi-property groups and enterprise brands demanding a complete, brand-aligned operating system.
Custom SLA, dedicated cloud infrastructure & full bespoke voice
Deep legacy integrations (PMS/ERP), portfolio-wide operational control, and custom deployments.
Custom Voice Cloning & Persona
The Agent’s voice and conversational style are bespoke-trained to perfectly match the brand's identity.
Unified data lake across global properties, bespoke BI dashboards, custom omnichannel flows, and white-glove onboarding/support.
Capabilities Included:
- Everything in Premium, plus:
- Custom Voice Cloning & Brand Persona Training
- Deep Legacy PMS / ERP / POS Integrations (Opera, Mews, Toast)
- Unified Data Lake for Multi-Property Portfolio BI
- Bespoke Omnichannel Workflows & Custom AI Logic
- Dedicated Account Manager & 24/7 White-Glove Support
- 99.99% Uptime Guarantee & Custom Enterprise SLA
- SOC2 Type II, ISO27001 & Enterprise GDPR Isolation
Build Your Custom Hospitality Suite
Similar to SevenRooms, customize your deployment with specialized operational tools so you only pay for the exact capabilities your venue needs.
Table & Venue Management System
Target: Resorts with F&B outlets, beach clubs, or enterprise restaurants.
Replace legacy cover-fee software with an AI auto-seating floor plan engine built to maximize table turn velocity.
- Interactive Digital Floor Plans & Real-time Seating
- Auto-Seating Algorithms & Turn Optimization
- Cabana, Daybed & Premium Amenity Reservations
- No-Show Prevention & Waitlist SMS Notifications
Marketing Automation
Target: Properties focused on driving direct bookings, repeat guest stay frequency, and brand loyalty.
Target past guests with hyper-personalized email & SMS campaigns automatically triggered by guest stay behaviors.
- Advanced Email & SMS Omnichannel Campaign Builder
- Proven High-Converting Hospitality Templates
- Automated Guest Loyalty & RFM Tier Tracking
- Real-time Direct Revenue Attribution & ROI Reporting
Recruitment Agent
Target: HR departments dealing with high-turnover hospitality roles (housekeeping, front desk, F&B staff).
Autonomous AI recruiter that screens applications 24/7, conducts preliminary voice/text interviews, and schedules shifts.
- Automated Applicant Screening & Resume Parsing
- AI Voice & Text Initial Interview Qualification
- Calendar Auto-Scheduling for Hiring Managers
- Candidate Nurturing & Instant Follow-ups via Text/Voice
Custom Module Suite Selected: 0 Modules
Click any module card above to include it in your custom deployment proposal.
"Hueman AI is Not Just a Tool; It is a Recovering Asset."
Positioning your AI deployment around direct financial return (ROI). Utilize this interactive calculator during property demos to project monthly returns based on guest volume and selected modules.
Automated Front Desk Deflection & Captured Bookings
How many front-desk staff hours are saved each week by Voice AI answering routine calls? How many missed booking calls are captured when lines are busy?
Proactive Pre-Arrival Upselling & Guest LTV Boost
How much incremental revenue is generated by the Proactive Agent upselling spa treatments, room upgrades, and dining reservations before guest arrival?
Adjust Property Variables
ROI Assumptions & Methodology
• 70% routine call deflection rate via text & voice AI agents.
• 12% reduction in uncaptured missed call booking abandonment.
• 15% pre-arrival conversion rate on automated SMS/WhatsApp spa & dining upsells.
Estimated Monthly Value Unlocked
Detailed Capability Breakdown
Compare platform plans side by side. Click any feature name to explore dedicated feature documentation and technical capabilities.
| Platform Features & Modules | Starter Starts £299/mo | Growth Get Quote | Premium Get Quote | Enterprise Get Quote |
|---|---|---|---|---|
| Omnichannel AI Agents & Channels | ||||
| Text AI Concierge (Web Chat & SMS) | ||||
| Voice AI & Automated Phone Receptionist | ||||
| WhatsApp Automation & Outbound | Inbound | Outbound & Upsells | Custom Outbound | |
| AI Receptionist (24/7 Phone Deflection) | Text Only | Voice + Text | Proactive Outbound | Custom Persona |
| Custom Voice Cloning & Brand Persona | ||||
| Guest Data, CRM & Revenue OS | ||||
| Standard CRM & Interaction Logs | ||||
| 360-Degree Guest Profile Centralization | ||||
| Proactive Pre-Arrival Upsell Engine | ||||
| Predictive Occupancy & RevPAR Analytics | Basic | Predictive | Full Data Lake | |
| À La Carte Operational Modules | ||||
| Table & Venue Management System | Add-on | Add-on | Add-on | Included Custom |
| Marketing Automation & Email/SMS Builder | Add-on | Add-on | Included | Included Custom |
| AI Recruitment & Screening Agent | Add-on | Add-on | Add-on | Add-on Custom |
| Integrations & Enterprise Governance | ||||
| PMS Connectivity (Opera, Mews, Cloudbeds) | Standard API | Bi-directional | Real-time Sync | Custom Legacy ERP |
| GDPR, SOC2 Type II & Security Isolation | Standard | Standard | Enhanced | Dedicated Single-Tenant |
| Dedicated CSM & Onboarding SLA | Standard Email | Priority Chat | Dedicated CSM | 24/7 White-Glove |
Which Plan Fits Your Property Model?
Hueman AI is structured specifically for hospitality property formats. Select your business type to explore tailored ROI case studies.
Hotels & Boutique Stays
Deflect 70%+ of front desk calls (check-in times, parking, luggage, breakfast hours) and automate 24/7 direct room reservations without commissions.
Restaurants & Dining Groups
Eliminate cover-fee commissions, automate phone bookings, handle dietary inquiries, and optimize digital floor plans with AI auto-seating.
Hospitality Groups & Resorts
Drive RevPAR with proactive pre-arrival spa & dining upsells, unify guest profiles across multi-property portfolios, and automate cross-channel marketing.
Nightclubs, Lounges & Venues
Streamline VIP cabana/table bookings, ticket inquiries, automated SMS guest lists, and event screening with automated AI phone agents.
Tailored Autonomous AI Across Diverse Sectors
Connects Native to Your Hospitality Tech Stack
Hueman AI operates seamlessly on top of your existing PMS, ERP, POS, and CRM systems—eliminating double bookings and manual data syncs.
Enterprise Data Protection & Guest Trust Guaranteed
ISO 27001 Certified
Comprehensive global standard for information security management and data protection.
SOC 2 Type II Audited
Rigorously audited controls verifying security, availability, and confidential processing integrity.
Strict GDPR & UK DPA Compliance
Full guest data isolation, zero unauthorized training on PII, and automated guest data deletion APIs.
99.99% Enterprise Uptime SLA
Redundant multi-region cloud deployment ensuring uninterrupted 24/7 AI voice and chat availability.
Everything You Need to Know About Hueman AI Pricing
Got questions about plans, PMS integrations, ROI calculations, or custom enterprise deployments? Browse our detailed answers below.
Explore the Hospitality AI Knowledge Hub
Make an informed decision. Compare Hueman AI against legacy vendors and read our in-depth implementation guides.
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